Terms of Service
1. Information We Collect
We may collect the following information when you use our services:
- Personal details (name, phone number, Email) are needed when you contact us or book a parking space.
- Payment information for processing parking bookings.
- Vehicle details (registration number) for parking access and security.
- You will find technical data (IP address, browser type) when you visit our website.
- CCTV footage for security and safety in our Chester car park.
2. How We Use Your Information
We use the information we collect to:
- Process parking bookings and payments.
- Provide customer support and respond to inquiries.
- Improve our car park services and website.
- Ensure security and safety through CCTV monitoring.
- Comply with legal and regulatory requirements.
3. How We Protect Your Information
We take security seriously and use appropriate measures to protect your data:
- Secure payment processing for transactions.
- CCTV surveillance to maintain safety in the parking area.
- Limited access to personal data, restricted to authorized personnel.
- Regular security checks to protect against unauthorized access.
4. Sharing of Information
We do not sell or rent your personal information. However, we may share your data in the following cases:
- Legal requirements – if required by law or law enforcement.
- Payment processing – with trusted third-party providers to complete transactions.
- Security enforcement – in cases of unauthorized parking or policy violations.
5. Cookies and Website Tracking
Our website uses cookies to improve user experience. Cookies help us:
- Remember your preferences.
- Analyze website traffic and performance.
- Enhance security and prevent fraud.
You can manage or turn off cookies through your browser settings.
6. Your Rights
You have the right to:
✅ Access your data – Request a copy of our information about you.
✅ Correct your data – Update or correct any inaccurate details.
✅ Request deletion – Ask us to remove your data (where legally permitted).
✅ Object to processing – Restrict how we use your personal information.
To exercise your rights, contact us at [email protected].
7. Contact Us
If you have any questions about this Privacy Policy or how we handle your data, don’t hesitate to get in touch with us:
📍 Address: Newgate Street, Chester, Cheshire, England
📧 Email: [email protected]
📞 Phone: 01245 392 289
We may update this policy from time to time. Please check back for any changes.
By using our services, you agree to this Privacy Policy.