Terms of Service
Information We Collect
Pepper Street Car Park may collect the following information when you use our services:
- You need personal details (name, phone number, and Email) when you contact us.
- Payment information for processing parking payment.
- Vehicle details (registration number) for parking access and security.
- When you visit our website, you will find technical data (IP address, browser type).
- CCTV footage for security and safety in our Chester car park.
How We Use Your Information
We use the information we collect to:
- Process parking payments.
- Provide customer support and respond to inquiries.
- Improve our car park services and website.
- Ensure security and safety through CCTV monitoring.
- Comply with legal and regulatory requirements.
How We Protect Your Information
We take security seriously and use appropriate measures to protect your data:
- Secure payment processing for transactions.
- CCTV surveillance to maintain safety in the parking area.
- Limited access to personal data, restricted to authorized personnel.
- Regular security checks to protect against unauthorized access.
Sharing of Information
We do not sell or rent your personal information. However, we may share your data in the following cases:
- Legal requirements – if required by law or law enforcement.
- Payment processing – with trusted third-party providers to complete transactions.
- Security enforcement – in cases of unauthorized parking or policy violations.
Cookies and Website Tracking
Our website uses cookies to improve user experience. Cookies help us:
- Remember your preferences.
- Analyze website traffic and performance.
- Enhance security and prevent fraud.
You can manage or turn off cookies through your browser settings.
Your Rights
You have the right to:
Access your data – Request a copy of our information about you.
Correct your data – Update or correct any inaccurate details.
Request deletion – Ask us to remove your data (where legally permitted).
Object to processing – Restrict how we use your personal information.
To exercise your rights, contact us at [email protected].
7. Contact Us
If you have any questions about this Privacy Policy or how we handle your data, don’t hesitate to get in touch with us:
Address: Newgate Street, Chester, CH1 1DE
Email: [email protected]
Phone: 01245 392 289
We may update this policy from time to time. Please check back for any changes.
By using our services, you agree to this Privacy Policy.